Frequently Asked Questions
FAQs
Frequent questions
What are the advantages of booking a medical visit with Specialistidelcuore.it?
Our specialists have passed a rigorous selection process and are specialized in the prevention, treatment and treatment of cardiovascular diseases. Whichever specialist you choose, you will be in the best of hands.
Your data will be protected and safe. We are committed to protecting the privacy of our users in compliance with the General Data Protection Regulation (EU Regulation 2016/679)
You will not pay additional costs for the booking service.
By accessing telehealth services you will join us in reducing the environmental impact of moving patients, caregivers and doctors.
Do I have to pay a commission to book the medical appointment through your web platform?
No, our television service does not involve additional costs for patients. We are a benefit corporation that wants to help create a fairer and more equitable society.
How much does a specialist medical visit cost on your platform?
The visit fee is defined by the specialist. Register to consult the fees of the specialists and discover our promotions.
Can I request a visit with a primary care doctor (NHS)?
No, it's not possible. To request a medical visit with the NHS you need to find the phone number of your primary care centre. With Specialistidecuore.it it is possible to book only private visits.
Can I evaluate the doctor after the medical visit?
Yes. By evaluating a visit, you are making your experience available to other patients. We verify that the reviews are real. Only patients who have booked their visit through our platform can leave a review.
What criteria must a review meet in order to be published?
We believe that reviews are very useful in choosing specialists and that they should follow certain criteria:
Patients can review their experiences with specialists and not with third parties.
The content of the reviews must be relevant to the medical services received.
Language must be appropriate: reviews with offensive, racist, sexual, vulgar or hateful language will not be accepted
They cannot contain economic-administrative details on the medical service received.
Reviews that do not comply with these rules will not be published.
I have not received the email with the link to activate my account. What should I do?
Check the SPAM folder of your mailbox. Automated messages are often sent to this folder and it is very likely that this is what happened.
I can't log into my account/I don't remember my password
How can I register on Specialistidelcuore.it?
Registering on Specialistidelcuore.it is very simple! After entering the website "Specialistsoftheheart.co.uk" click on "Patient area" and then "Create an account" by entering your master data. Read and accept the terms conditions and privacy and as a final step click on Create an account.
I found a bug or platform malfunction
To report a malfunction, write to us at info@specialistidelcuore.it and describing the problem in detail. Our customer service will assist you in solving the problem.